Job Vacancy: Customer Service Administrator

We Are Recruiting!

  • Job Title: Customer Service Administrator
  • Reports to: Well for Living Manager
  • Hours: 30 Per Week (Fixed Term until the end of March 2016 in the first instance)
  • Salary: £15,103 pro rata per annum
  • CLOSING DATE AND TIME: THURSDAY 22ND OCTOBER 2015 12:00 noon

LASS are seeking to recruit a Customer Service Administrator (30 Hours Per Fixed term until 31st March in the first instance).

Working with people affected by HIV in Leicester, Leicestershire and Rutland you will be responsible for providing an efficient, effective and high quality, first point of contact service by phone, email and in person for service users, guests, visitors and all users of the Michael Wood Centre and at external events. 

You will provide a wide variety of tasks including reception & building duties, supporting volunteer engagement and providing a high level of customer service and administration.  

The ideal candidate will have excellent knowledge, understanding and be qualified in customer service or business administration.  The successful candidate should have the ability to prioritise workload effectively to meet deadlines as required and be able to work on their own initiative.

More information is contained in the job description and person specification (below).  To apply, please download, complete and return an application form then email it to Tom Robson (tom@lass.org.uk) or call us on 0116 2559995 to request an application pack.  Please note that CV’s can only be accepted with a completed application form.  Incomplete applications will not be short-listed.

  • Closing date: 22ND October 2015
  • Interviews: 27 October 2015

Customer Service Administrator 2015 (Job Description / Person Specification)

W4L CSA Application form (Word)

W4L CSA Application form (Pdf)

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